Secciones
About the platform
What is RestoSimple?
RestoSimple it is an Argentine platform that allows restaurants to manage online orders, optimize internal processes and offer customers an intuitive and attractive purchase experience.
I need to have a web page to use RestoSimple?
No. Your digital menu can be shared by a link or a QR code, ready to use on social networks or inside the restaurant.
What type of businesses can you use RestoSimple?
Restaurants, hamburger and gastronomic premises of any size that want to optimize their internal processes and offer a superior purchase experience.
About orders
How your customers receive your orders?
Customers can see your menu, select products, add additional or combos, and finish their order in a simple and pleasant way.
Can I offer different payment options?
Yes. RestoSimple supports online payments (MercadoPago, bank transfers and cards) and offline (cash) payments.
Can I manage schedules and product availability?
Yes. You can define time stripes, availability of products and show only what is available according to the hours of attention.
Costs and commissions
RestoSimple charges commissions on request?
No. You only pay a monthly plan according to the amount of orders.
How much does it cost to implement remains?
The plans are accessible and adapted to small and medium businesses. Contact our team to receive a personalized budget.
Additional functionalities
Can I create combos, coupons and automatic promotions?
Yes. RestoSimple allows you to configure discounts, combos and promotions that apply automatically, always showing the best offers to your customers.
Does Remosimple generate reports and sales statistics?
Yes. You can see the best -selling products, sales per day, inventory and behavior of your customers, to optimize internal processes and business decisions.
Can distributors and multiple boxes be managed?
Yes. RestoSimple coordinates distributors, multiple boxes and automatic notifications of new orders.
Can I print commands and pre-you automatically?
Yes. RestoSimple allows you to print commands when receiving an order and pre-accounts for customers, expediting the internal operation, reducing errors and improving the customer experience.
Billing and payments
RestoSimple broadcast electronic invoices?
Yes. Electronic vouchers can be generated according to Argentine regulations (AFIP) and configure them by client type.
How are payments recorded?
Online payments are automatically registered, while cash payments are marked manually. All movements are reflected in the administrative panel
Can I download accounting reports?
Yes. Reports can be exported in Excel or PDF to facilitate the control of income, taxes and accounting conciliation.
Are there additional costs for billing?
No, billing is included in the platform. You just pay the monthly plan you choose.
Order tracking
Can my customers follow the status of your order?
Yes. Each order has a state in real time: received, in preparation, on the way and delivered.
Can I include additional details as an estimated delivery time?
Yes. This helps improve customer experience and reduce repeated consultations about "When does my order arrive
Can my customers contact the restaurant during the delivery process?
Yes. They can communicate through WhatsApp or telephone directly from the confirmation of the order.
Help and support
Does Remosimple offer support?
Yes. We have online support, tutorials and personalized assistance to help you configure your system and take advantage of all its functionalities
What happens if an order is made outside the hours of attention?
The system will notify the customer that the order cannot be processed and can be programmed for the next strip available
Installation, requirements and subscription
What is needed to install remains?
It does not require complicated installation or own servers. You just need a web browser device (PC, Tablet or Smartphone) and stable Internet connection. It works in Windows, Mac, Android or iOS.
What happens if the system is not what I expected?
RestoSimple offers free 1 month test, so you can evaluate all functionalities without obligation.
When should I pay?
Only after the free test. Payment is made monthly according to the plan you choose, without hidden charges or commissions at order.
How do I unsubscribe if I don't want to continue?
You can unsubscribe at any time from the administration panel or contacting support. There are no additional penalties or charges for canceling the subscription.
Integrations
With what systems are remains to be integrated?
RestoSimple connects to the main platforms and services to simplify the restaurant operation and improve customer experience:
• MercadoPago: to process online payments quickly and safely.
• ARCA (ex AFIP): for the issuance of electronic invoices according to Argentine regulations.
• Meta (Facebook e Instagram): To promote your products, show offers.
• Google: For local marketing, showing your menu in Google my business and facilitating customers find and ask in your restaurant.
• RapiBoy: Integration with delivery services to manage shipments efficiently.
Benefit: These integrations allow to centralize the restaurant operation, optimize internal processes and offer a more fluid and attractive purchase experience for your customers.
About the platform
High orders at peak hours
What happens if I receive many orders at the same time?
RestoSimple centralize all orders in a unique panel, automatically notifying staff and avoiding confusion. You can manage several orders simultaneously without errors and without losing any order.
Promotions and combos
I want to offer special promotions or combos, how do I?
You can create combos, automatic discounts and promotions on the panel. Customers will see them highlighted in the digital menu, which encourages the purchase and increases the average ticket.
Inventory Management
How do I know if I have available products?
RestoSimple allows you to control the stock in real time. When a product is exhausted, the menu is automatically hidden so that no requests are generated impossible to meet.
Order monitoring
A client wants to know how much is missing for his order to arrive, how do I do it?
Each order has a state in real time (received, in preparation, on the way, delivered). Customers can see progress and reduce calls or monitoring messages.
Mixed payments
Some clients pay in cash and others online, how do you record it?
RestoSimple supports online and offline payments. Online payments are automatically recorded, and cash payments are marked manually, being reflected in the administrative panel to facilitate accounting.
Delivery with distributors
How do I coordinate orders for home delivery?
RestoSimple allows you to manage distributors, assign orders and send automatic notifications. It also integrates with Rapiboy, optimizing Delivery logistics.
System evaluation before hiring
I'm not sure if Remosimple adapts to my restaurant, how do I try it?
We offer 1 month of free trial, during which you can evaluate all functionalities without obligation. If you do not conform to your needs, you can cancel without penalties.
Local with tables
I have a place with tables, can I use remains?
Yes. RestoSimple is compatible with both delivery, Take Away and consumption in the premises. You can assign orders to tables and coordinate commands directly from the platform.
Amount of orders per month
How many orders can I take for a month with remains?
There is no limit. You can receive as many orders as you want.
Amount of products
How many products can I have in my menu with remai
There is no limit in the amount of products. You can add all the items you want, organize categories and highlight them according to your sales strategy.
Price modification
How many times can I modify the prices of my products?
You can modify prices as many times as you need, instantaneously and automatically in the digital menu, without affecting orders already made
Customer purchase history
Can I see my customer's shopping history?
Yes. RestoSimple records all the previous purchases of each customer, allowing you to analyze consumption habits, loyalty customers and offer them personalized promotions according to their preferences.
Discounts or promotions to specific customers
Can I make discounts or promotions to a particular client?
Yes. You can create individual promotions or special discounts for specific customers from the administration panel.
Cancellation of orders
How do I cancel an order?
You can cancel any order before it is prepared or delivered from the administration panel. The system will automatically notify the customer and update the stock and statistics.
Why choose RestoSimple
Who Choose Remains
What kind of restaurants choose remains?
Restaurants, hamburger and gastronomic premises of all sizes that want to optimize internal processes, digitize orders and offer a purchase experience superior to their customers.
Sales increase
How can I remarry to help me increase sales?
RestoSimple allows you to show products, combos and promotions in an attractive way, encourage additional purchases and loyalty customers through personalized discounts and promotions. This increases the average ticket and purchase frequency.
Reduction of expenses in commissions
How do you lower expenses in remai
Unlike many delivery apps that charge commissions for each order, with RestoSimple you only pay a fixed monthly plan. This allows to increase profitability and maintain greater control over your profits.
Advantage in front of Delivery apps
Why is it better to have remains than to sell only for delivery apps?
RestoSimple allows you to receive orders directly, without commissions for each sale, customize the experience of your customers and have total control over promotions, schedules and product availability.
Advantage against WhatsApp
Why is it better to have remains than to use WhatsApp to sell online?
Selling by WhatsApp can be chaotic and prone to errors, especially with high orders. RestoSimple digitize the process: customers choose products, add combos, pay online if they want and receive immediate confirmation. This reduces errors, speeds up the operation and improves the shopping experience.